The products purchased from the e-store of Gowri Style House can be returned or exchanged within 14 days after receiving the goods. Returns are only accepted if the product has not been used and there are no signs of damages or using.
In order to return or exchange a product, please send an e-mail to [email protected] along with the returned product.
The purchase price paid for the returned product is compensated for as soon as possible, but not later than within 14 days from the date on which the goods arrive at the return address. The delivery costs of returning are covered by the client.
Should you find that the product delivered by us is not of good quality or we have made a mistake and sent you a product or size that you did not order, please return it immediately. In the case of having sent a product of insufficient quality or an incorrect product, we will refund you the value of the product as well as the delivery costs as soon as possible, but not later than within 14 days.
In the case of exchanging a product, the replacement product is dispatched as soon as the product to be replaced has arrived at the return address. Due to changes in stock on hand, Gowri Style House cannot always ensure that a product can be exchanged. In order to exchange a product, select a replacement product (first making sure that the product is available in the e-store) and send an e-mail concerning your wish to exchange the product to [email protected] and the replacement product will be reserved for you. Custom-made products cannot be exchanged.
In the case of discount campaigns, we only offer the replacement or returning option if the purchased product has a defect or has been damaged in the course of delivery.
Man’s World OÜ cannot assume liability for products before the parcel is received, thus we advise you to choose a registered mail service when returning goods. Keep the document received when dispatching the parcel as a proof of the dispatching.
Send the returned or exchanged goods to the address:
MAN’S WORLD OÜ
10130 Tallinn, Estonia